"File History" won't open/start for domain user profile/account

I'm trying to use the File History feature in Windows 8.1 to create backups.  When I click "File History" from the control panel, nothing happens.  No new window opens, it just stays at the Control Page.

I've tried manually going to "Control Panel\All Control Panel Items\File History".

All works fine with local Administrative user profile.

Why does File History not start/open/run for the domain user account that is in the Administrators Group?

March 12th, 2015 5:51pm

Hi,

Base on my lab machine (Windows Server 2008 R2 DC, Windows 8.1 client). either domain admin user or domain standard user, they all work fine.

What's your environment? Did this issue occur on all domain user or specific one?

In some cases, File History may conflict with the enterprise policies (like retention policy). I suggest you contact your IT admin to see if there is some other policy to limit this.

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March 16th, 2015 2:37am

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